How We Work
A buying process built for vendor confidence.
Every order we place follows a documented, repeatable workflow — from product research to payment. Here's exactly what working with Fox Brook Commerce looks like.
Product Research & Identification
We identify products with strong Amazon sales velocity, healthy margins, and reliable supply availability before ever placing an order.
- Analyze Amazon BSR, pricing history, and competition using professional sourcing tools
- Verify product eligibility for FBA and check for gating or restrictions
- Confirm supplier availability and pricing before committing to a purchase
- Target products with consistent demand — not seasonal spikes or trend-dependent items
Vendor Outreach & Purchase Order
Once a product is approved internally, we reach out to the vendor with a clear, itemized purchase order — no verbal agreements, no ambiguity.
- Send a formal PO with product name, SKU/UPC, quantity, agreed price, and delivery instructions
- Confirm payment terms upfront — typically Net-15 or faster
- Provide a dedicated point of contact for any questions or changes
- Document all communication for reference throughout the order lifecycle
Receiving & Quality Check
When inventory arrives, we inspect every shipment against the original PO before it moves to prep.
- Verify item count, condition, and SKU accuracy against the purchase order
- Flag and communicate any discrepancies immediately — no silent deductions
- Photograph any damage or packaging issues for documentation
- Approve the shipment for prep only after a clean receiving check
FBA Prep & Shipment
Products are prepped to Amazon's exact specifications and shipped to fulfillment centers — no shortcuts that could result in chargebacks or removals.
- Apply FNSKU labels, poly bags, bubble wrap, or other prep as required per Amazon guidelines
- Create shipment plans in Seller Central and assign inventory to optimal fulfillment centers
- Box, weigh, and ship with carrier-compliant labels and packing slips
- Track inbound shipments and confirm receipt at the fulfillment center
Payment & Reconciliation
We pay on the agreed terms — promptly and without requiring follow-up from the vendor.
- Issue payment via the agreed method (ACH, check, or other) on or before the due date
- Send a remittance notice so vendors know exactly what was paid and when
- Reconcile any open items (returns, shortages) transparently before the next order
- Maintain a clean payment history — no excuses, no delays
Our Commitments
What you can always count on.
No surprise deductions
Any discrepancy is communicated before payment — never silently deducted from an invoice.
Documented everything
POs, receiving records, and payment confirmations are all on file and available on request.
One point of contact
You'll always know who to call. No bouncing between departments or unanswered emails.
Repeat business by design
Our process is built to make reordering easy — for us and for you.
Ready to place your first order?
Submit a vendor inquiry and we'll walk you through the process personally.